The Protection Plan Guarantee
Our Dedication To Quality
At American TV Lift we pride ourselves on a job well done, we want to give the world a better TV Lift experience and by doing so we've created a product that's fully assembled upon delivery. There's a reason why the auto industry sells you a completed car, we feel the same way about TV Lifts, and as a consumer we hope you can agree with us when we say, leave it to the professionals and not worry if you put your TV Lift together properly.
We've been building TV Lifts for decades, so we're so confident in the longevity of our products that we offer you the longest limited warranty in the industry, a full 12 years for both indoor units and outdoor ATL Lift System units. For the next 12 years after your delivery date, we will provide any required mechanical replacement parts needed for a repair.
The Economy Lift System comes with a 5 year limited warranty and will differ. The Economy System outdoor limited warranty is 1 year for Economy Systems installed in ATL outdoor TV lift cabinets.
ATL Protection Plan
The ATL Protection Plan adds a level of piece of mind not offered by anyone else. The Protection Plan will cover all parts, labor, and travel charges needed to make any mechanical repair. We are so confident in the reliability of our products that you can continue The ATL Protection plan for up to 20 years.
The ATL Protection Plan only cost .25% of your total cost of the TV lift billed monthly for up to 20 years. So for example your Grand Total for your Modern Wave TV Lift cost $7,500, your Protection Plan will only be a monthly fee of $18.75. You will be automatically billed for as long as you want to keep the Protection Plan. The ATL Protection Plan is 5 years for Economy Lift Systems.
What a small price to pay for the peace of mind knowing such an innovative company is standing strong behind your TV lift investment.
ATL Warranty Disclaimer
Subject to the limitations and exclusions set forth below, American TV Lift warrants to the original purchaser that all American TV Lift brand products will be free from defects in material, under normal residential and commercial office single shift use and conditions, for a twelve year period commencing on the date of shipment.
During the warranty period, American TV Lift will supply damaged mechanical parts, upon approval by American TV Lift to be defective in material covered by this warranty. All warranty claims must be made in writing by the original owner. The owner may be required to produce the invoice or other evidence to establish that a claim is within the warranty period. American TV Lift reserves the right to make alterations to the warranty at any time.
Mechanical Warranty Details
American TV Lift provides a twelve year warrant on its TV Lift mechanism to be free from defects in material from the date of purchase. This warranty will cover all parts, motorized components, electronics responsible for the operation of the TV Lift mechanism, metal, etc. (excluding WiFi type products). American TV Lift will supply all parts that are defective in the TV Lift or electronics associated with TV Lift free of charge. (this does not include the exterior wood surface).
American TV Lift limited warranty will NOT cover if any of the following are found to be the cause of any damage: deterioration or malfunction resulting from accident, misuse, neglect, power surges, fire, water, lighting, or other acts of nature; unauthorized product modification; failure to follow instructions supplied with the American TV Lift product; repair or attempted repair by anyone not authorized by American TV Lift; causes external to the product such as electric power fluctuations or failure; use of supplies or parts not meeting American TV Lift specifications; or any other cause which does not relate to a product defect.
Wood Cabinet Warranty Details
Wood owes its inherent beauty to variations in color, grain, and texture; therefore, these variations are not considered defects. Due to the natural color and grain variances of wood substance, the final finish color, texture and grain may vary from one furniture piece to another even though they are finished at the same time. Exposure to light and the aging process will cause changes in surface color of natural wood products. Light finishes on wood products do not mask the natural characteristics of wood. American TV Lift does not guarantee the exact matching of grain, pattern and color.
Products will not be replaced because of these conditions:
• Natural variations in wood grain, veneer figure, character marks, texture or color
• Prominent evidence of natural characteristics of wood when light finishes are selected.
• Variations in finish from one piece of furniture to another.
• Changes in finish surfaces due to exposure to light and/or the natural aging process.
• Damage, marking or staining of veneer surfaces due to contact with rubber or similar compounds, damage from sharp objects or imprint from writing instruments, and prolonged exposure to sunlight.